{"id":4333,"date":"2021-09-08T09:53:55","date_gmt":"2021-09-08T09:53:55","guid":{"rendered":"https:\/\/abortioncare.nl\/?page_id=4333"},"modified":"2026-05-04T11:57:48","modified_gmt":"2026-05-04T11:57:48","slug":"complaints","status":"publish","type":"page","link":"https:\/\/abortioncare.nl\/en\/contact\/complaints\/","title":{"rendered":"Complaint"},"content":{"rendered":"
\n\n

Complaint<\/h1>\n\n\n\n

At the clinic we have a firm commitment to treat, care for and support you as best we can. Still, something may have happened to make you discontented.<\/p>\n\n\n\n

Do you have a complaint? Please send us an email at\u00a0compl<\/a>a<\/a>int@abortioncare.nl<\/a>. We treat all complaints carefully and confidentially.<\/p>\n\n\n\n

Complaint about a staff member<\/h2>\n\n\n\n

Do you have a valid complaint about one of our staff members? Our complaints officer can mediate. This means that she will present the complaint to the staff member concerned and request their response. The complaints officer will work with you and the staff member concerned to come to a solution. If you want to, she can set up a meeting between you and the staff member where the complaints officer is present in her role as mediator. You can contact our complaints officer at\u00a0complaint@abortioncare.nl<\/a>.<\/p>\n\n\n\n

Health Care Complaints Commission (\u2018Geschillencommissie Zorg\u2019)<\/h2>\n\n\n\n

If you are unhappy with the handling of your complaint by the complaints officer, or if you don\u2019t want to participate in mediation, you can file your complaint with the Health Care Complaints Commission (\u2018Geschillencommissie Zorg\u2019). Decisions of the Health Care Complaints Commission are binding: both parties must abide by them. Abortion Care Europe is member of Geschillencommissie Zorg<\/a>.<\/p>\n\n<\/div><\/div>","protected":false},"excerpt":{"rendered":"

… Lees meer<\/a><\/p>\n","protected":false},"author":1,"featured_media":7323,"parent":5197,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-4333","page","type-page","status-publish","has-post-thumbnail"],"yoast_head":"\nDo you have a complaint about the clinic? Please send us an email<\/title>\n<meta name=\"description\" content=\"Are you discontented with a treatment, or do you have a valid complaint about a staff member? We will handle your complaint carefully and confidentially.\" \/>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/abortioncare.nl\/en\/contact\/complaints\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"Do you have a complaint about the clinic? 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